Frequently Asked Questions


Q: How is Vulcan different from all the other brokers?

A: Great question.  Read about the Vulcan Advantage.


Q: How do I become a freight broker/agent for Vulcan?

A: Very simple. If you meet the minimum requirements, then do one of the following:

  1. Complete and submit the online Agent Questionnaire
  2. Pick up the phone and call Steve Monson at 1-800-236-9816
  3. eMail Steve Monson at stevem@vulc.com and state the best time to reach you and we'll call you


Q: What is a freight broker agent?

A: You will be running your own business representing Vulcan Logistics as a contractor. Agents will work on a commission basis and operate under the Vulcan corporate umbrella. Utilizing Vulcan Logistics Freight Broker license (MC# 214503).


Q: Do I have to work at a Vulcan Logistics office?

A: No, but you can. Most freight broker/ agents choose to work from their homes or own small office. Vulcan Logistics also gives you the option to work from one of their company offices or warehouse locations around the country. You can even work from the corporate office just outside Birmingham, Alabama, and become a member of the corporate brokerage team.


Q: How do I get paid?

A: Agent commissions are paid weekly based on freight invoices received from the previous week. Agent's commissions are based on a percentage of the gross profit of invoiced loads not the collected invoices. As an agent, you will negotiate the rates with your customers and carriers. You determine how much money you make.


Q: How quickly does Vulcan Logistics pay the carriers?

A: Carriers are paid 21 days from receipt of invoice. Vulcan Logistics also has a FastPay program available to carriers.


Q: Since Vulcan is also a shipper, will I have access to Vulcan Steel Products freight?

A: Yes. Agents will have an opportunity to broker some of Vulcan Steel Products overflow freight (internal-loads). Both inbound and outbound. No outside brokers will be allowed to move Vulcan Steel products loads. Only brokers who are agents for Vulcan Logistics.


Q: What type of software does Vulcan Logistics use?

A: McLeod Loadmaster Power Broker software. This system is the "Cadillac" of brokerage systems and is very easy to use. Agents must have high-speed internet access to log-on. This system will allow you to work more efficiently, effectively and profitably.


Now here are a few questions to ask yourself:

• Are there any growth opportunities with my current company?
• Do they treat me well?
• Do they really know me, or am I just another agent?
• Are they there for me when I need help?
• Have I reached my full potential?
• MOST IMPORTANTLY: Am I happy?

If you answered NO to any of these questions, then you're working for the wrong company. Otherwise you would not be searching the web for a better opportunity. So call today and let's talk. You have nothing to lose. It may be the most important phone call you make today.

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Office (205) 620-5183    Toll-Free (800) 236-9816    Fax (205) 620-5150

10 Crosscreek Trail    Pelham, Alabama 35124

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